All shiping rates are estimates only. F.O.B Garden Grove California.
Actual shipping will be calculated at time of processing your order and you will be notified of any adjustments.
Quoted rates shown at checkout are generally higher than acual shipping rates. We will select the least expensive options when packaging your order.
Most complete orders placed before 11am Pacific Standard Time will ship within 24 to 48 hours (excluding Federal holidays and weekends).
UPS does NOT consider weekends or holidays to be "shipping days". The map refers to "business days" only and is meant as a rough guideline. UPS does not guarantee their ground shipping method. UPS is also not able to deliver to PO Boxes. We strongly urge all customers with a deadline to utilize a UPS expedited shipping method such as Next Day Air, 2nd Day Air, and 3 Day Select as they have the highest priority in our shipping department. These are the only guaranteed shipping methods that UPS provides (excluding non-business days). Please note that USPS shipping has the same priority as all other ground methods of shipping and does not have priority over other shipping methods.
We make every attempt to ship the majority of our orders within 24 to 48 hours of placement (excluding weekends and holidays). If there is to be an extended delay in shipping your order due to circumstances beyond our control, we will attempt within all reasonable means to contact you for further instructions.
Preventing Fraudulent Charges
At Wakula Racing we take very strict precautions to ensure that many of our orders are verified in order to guard against fraud. Please note that we do use a credit card authorization system that verifies your credit card number to the billing address that the bank has on file. This means that using an address different than the actual credit card’s address may delay the package and cause us to put your order on hold until we can verify your information. We also ask that if possible, you use the same billing and shipping information for your order. Again, we may be forced to put the order on hold until we can verify all of the information on the order. Wakula Racing will not be responsible for upgrading the shipping or offering a discount of any sort should either of these situations occur. The customer is responsible for ensuring that all billing and shipping information is accurate. At this time we are not able to ship orders to a freight forwarding or cargo company.
Shipping to US Territories
We ship all orders via UPS or USPS. These carriers use the weight, dimensions, and destination of each order in order to calculate the appropriate shipping charge. Please be aware that shipments to Puerto Rico, Hawaii, Alaska, and Guam can be very expensive, and at times can be more than the order itself. We recommend that any customers ordering from the states and territories use USPS Priority Mail as the shipping method.
Oversized / Large Items
The online system is not able to always accurately calculate the shipping for larger items. There may be instances where one of our Customer Service Representatives will contact you after your order has been placed in order to verify any changes in the shipping costs.
Free shipping offers never apply to oversized items unless specifically stated on that item page. If you use a free shipping coupon with a mix of normal items and oversize items we may have to ask for shipping charge due to the excessive cost of shipping large items.
USPS Parcel Post & Priority Mail International
Wakula Racing can currently ship to the following countries outside of the United States:
- New Zealand
- Puerto Rico
Please note that these are the only approved countries that Wakula Racing can ship to for international orders. We will not ship to countries outside of this list.
Shipping Charges and Customs Fees
Please be aware that the receiver fully is responsible for all shipping charges, taxes, and customs fees that apply to the order. These fees can be very costly, and at times they can be more than the merchandise itself. These fees are imposed by sources outside of Wakula Racing and the company accepts no responsibility for the amount of these fees. Free shipping and free return shipping promotions do not apply to international orders.
We are able to ship international orders via USPS Global Priority Mail and UPS Worldwide Express/Expedited. We are required to observe and follow all U.S. Export Regulations and Laws. Please be aware that all UPS packages shipped outside of the United States are subject to a Broker’s fee that is imposed directly by UPS. The receiver is completely responsible for paying all related fees to the carrier.
Please note that due to additional paperwork and custom’s forms required for international orders, they can take an additional 2-3 business days to process.
Wakula Racing accepts no responsibilities regarding any delays caused by the customer’s Customs Department. The process of a package processing through Customs can take anywhere from a few business days to a few weeks. Wakula Racing has no control over this situation and cannot reroute or refund any packages that are held up in Customs.
Wakula Racing assumes no responsibilities regarding any exchange rate fees or differences from charges and/or credits.
Please note that our online shipping rate calculator may not always be accurate when you place your order initially. If any changes need to be made to the shipping cost for your order, you will be contacted by our Customer Service Department.
Wakula Racing does not ship to freight forwarding or cargo companies, and will cancel any orders to these addresses.
Wakula Racing will not assume any responsibility for lost, damaged or abandoned international shipments. If your package is lost or damaged, you are responsible for reconciling all lost/damaged items and/or fees with the carrier company. Wakula Racing will not be held responsible for any lost merchandise that is left unclaimed with Customs or with UPS/USPS.
Merchandise seized by Customs due to your failure to follow your local import regulations will not refunded or credited. You, the customer, are solely responsible for all compliance with your country’s regulations.
If a package is refused by the customer or left unclaimed, it will usually be rerouted back to Wakula Racing. This will impose a series of shipping fees, custom fees and fuel charges on Wakula Racing which will in turn be charged directly to the customer. Any and all incurred fees will be charged to the credit card on file used to originally purchase the order. Should these fees exceed the value of the order and merchandise, Wakula Racing and/or USPS or UPS may choose to abandon the package. Wakula Racing is not responsible for issuing any refund in this situation.
By placing your international order with us, you are thereby agreeing to all the above conditions. You are acknowledging that you are completely responsible for any and all additional fees and penalties incurred for international orders and you are fully aware that Wakula Racing will not refund any monies for incurred fees and taxes as well as lost, damaged, unclaimed or refused items.
International Policy for Defective Merchandise
Wakula Racing does not offer any warranty or guarantee on items that are shipped outside of the United States. All warranties are to be handled directly through the manufacturer. Please be advised that many manufacturers will not honor their warranties for customers outside of the United States. For this reason, Wakula Racing strongly recommends that customers outside of the United States purchase these products directly from their local dealers. Should a defective item be sent back to Wakula Racing without prior consent from the return’s department, it will be at the discretion of the return’s department to handle the situation accordingly.